FAQ
About our product
All garments are designed and handmade with care in Toronto. Everything is make-to-order and production takes between 2-4 weeks (depending on the garment).
Shipping
Please allow 2 business days for processing all orders. Once your order has been processed, production of your garment will begin.
Once shipped:
Canada
Regular: 3-9 business days
Express: 2-3 business days
Please note that at this time we are only offering shipping within Canada.
Returns & Cancelling an Order
All garments are final sale and we do not offer refunds, store credits or exchanges. Should you not be satisfied with your purchase, we would love to hear your feedback and will do everything we can to rectify the issue. Please reach out to hello@kyriabride.com.
Kyria is not responsible for any lost item/s and will not refund item/s that go missing.
Can I speak to a real person?
Yes! We would love to hear from you. Please reach out to hello@kyriabride.com.